1
Make an Appointment
You will be redirected to self-book an appointment after you sign-up for a membership and pay.
2
Cancellation Policy
Any new patient who fails to show up for their first visit, or does not cancel within 24 hours will be charged a $100 fee. If you do not reschedule, you will not be refunded any membership or joining fees greater than $100 paid to the clinic. A new patient will be given one opportunity to reschedule. Should the patient reschedule, the $100 cancellation fee is due at the time of the visit.
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Cancel your appointment by calling or texting us at (803-877-4748).
3
Payments Accepted & Transaction Fees
We accept credit cards, debit cards, bank drafts, & cash. If you pay in cash, you must pay before your billing date & have a card or bank account on file. Spirit Primary Care pays transaction fees which cost $2.50 per credit cards transaction and $0.50 per bank draft. We would appreciate it if you consider paying with a bank draft. You can always change your method of payment.
4
Sign up for Automatic Billing
Purchase a membership in our billing platform Hint Health. You will be billed automatically on the day you signed up every month. When you pay, you agree to our cancellation policy & patient agreement attached in Hint Health and agree to sign these forms in person on the day of your first visit. After you pay you will be redirected to book a new patient appointment. After you select an appointment time you will be directed to our new patient questionnaire. Please answer all the questions, this helps us be prepared to see you.
5
Complete Health Questionaire
You will also see links to a few health questionnaires in a second email. After you have signed up for the Patient Passport you can access it again by clicking the link below. If you have an Apple phone you can download the Apple Elation Patient Passport app. If you have an Android phone, you can still access the patient portal by logging on with a web browser.
6
Send Medical Records
Our fax number is 803-626-0904. You are welcome to fax or upload medical documents into the Patient Passport using the paperclip button. We are happy to assist you in getting medical records. If your file is large, it is printed and sent in the mail which takes more time. Click the download button, then print and sign the medical release form with an ink pen. A typed signature will not be acceptable. When you are finished take a picture of the document with your phone and upload it to the patient record using the paperclip button. Send us a message in the Patient Passport a list of where you have received care at.
7
Upload Your Identification
Take a clear photo of your driver's license, state-issued identification, passport, or visa & upload it to the Patient Passport using the paperclip icon.
8
Come Fasting
If you would like to complete your fasting bloodwork, you should have nothing to eat for at least 8 hours before your appointment. You can have water or black coffee but NO Juice and NO sugar-sweetened beverages.
